DK
Dimakatso K

1 reviews | Active since Aug 2019

15 Aug 2021, 07:09

Standard Bank bull **** service

Bad service I hate standard Bank.. through my loss and my grieve they never empathise. My funeral claim has not yet been paid mind you I borrowed people's money with the thought of the claim being paid, then I will reimburse them.i am so hurt.when I follow up they say they will escalate the matter.. they have been escalating the matter since 03.08.2021.

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Replies (2)
Standard Bank Insurance
Standard Bank Insurance's reply16 Aug 2021, 09:55
Official
Thank you for posting and allowing us the opportunity to look into your complaint. Kindly email us your Hellopeter User name and Policy Number /Claim Number to enable us to assist.

Regards

Complaints Resolution Team 
Standard Bank Insurance
Standard Bank Insurance's reply16 Aug 2021, 12:46
Official
Thank you for posting and allowing us an opportunity to investigate your complaint.
 This matter will be assigned to a resolution specialist who will contact you and investigate the basis of your complaint in order to reach resolution. 
 
 Kind regards
 Complaint Resolution Centre