IR
ISAK R

1 reviews | Active since Jun 2014

31 Jan 2024, 15:26

STANDARD BANK

STANDARD BANK MET HULLE LEUNS ALWEER. KAN DA IEMAND MY HELP ASBBBBB

ISAK 7 reviews | Active since Jun 2014 19 Jan 2024 at 08:54 ISAK ROESTROFF Standard bank Yet failed to contact. This is poor and not acceptable after about 26 phone calls and empty promises. How do they operate????? CAN SOMEONE PLEASE ASSIST ME???? I have a big big problem and I need your help please. In 2010 I borrowed R20 000 from Standard bank. In the beginning I paid my account accordingly . Just before Corona came , I lost my job. I went under debt review. After a while I was working again and started to pay off most of my debts. I was left with my Standard bank loan. Every now and then different attorneys threaten me and push me in a corner. The price just goes higher and higher every month. I used to pay R300 as agreed. But now I'm paying r400 every month. I tried to talk to them but I failed. I have a part time job now but can not pay the amount they asked for and i'm still under debt review. Unhappy customer Reply (13) ISAK’s reply 19 Jan 2024 at 09:05 I opened this acc in 16/02/2010 14 years ago!!! ACC NUMBER. **********9 ISAK’s reply 19 Jan 2024 at 09:06 The reviewer has rep**** privately, and only Standard Bank can view this message. Why do businesses and reviewers write private replies? Standard Bank’s reply 19 Jan 2024 at 09:06 Good day Isak

Thank you for bringing this issue to our attention.

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

We sincerely apologise for any inconvenience or unwarranted frustration this has given you.

Kindest regards Standard Bank Hello Peter Team *********** ISAK’s reply 19 Jan 2024 at 09:07 The reviewer has rep**** privately, and only Standard Bank can view this message. Why do businesses and reviewers write private replies? Standard Bank’s reply 19 Jan 2024 at 09:13 Good day Isak

Thank you for the details.

Our consultants will reach you as soon as possible.

KInd regards Standard Bank Hello Peter Team *********** ISAK’s reply 22 Jan 2024 at 08:24 Good morning. This is my ,,,,,,I don't know how many times i phoned STANDARD BANK. They keep on telling me lies and empty promises!! WHY????

Can someone please assist me?

Can i got to ombudsman ore must i consulate a LOYWER???

Please help me!!!!

Standard Bank’s reply 22 Jan 2024 at 08:42 Good Morning Isak

The matter is being treated as a priority and our team is ensuring that it is resolved timeously .

We will revert with feedback as soon as possible .

We appreciate your patience.

Kindest regards Standard Bank Hello Peter Team *********** ISAK’s reply 22 Jan 2024 at 08:57 Thanks .....only in 2099?

I hope i can sort this out in 2024.

THANKS. Standard Bank’s reply 22 Jan 2024 at 09:03 Good day Isak

Rest assured we are going to get you sorted.

Warm Regards Standard Bank Hello Peter Team *********** ISAK’s reply 22 Jan 2024 at 10:14 Thank you kindly. Standard Bank’s reply 22 Jan 2024 at 11:17 Hi Isak

You're welcome.

Regards Standard Bank Hello Peter Team *********** ISAK’s reply 22 Jan 2024 at 11:26 The reviewer has rep**** privately, and only Standard Bank can view this message. Why do businesses and reviewers write private replies? Standard Bank’s reply 22 Jan 2024 at 11:38 Hi Isak

Your matter is still under review.

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team ***********

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Replies (2)
IR
ISAK R's update01 Feb 2024, 08:19
Reviewer Update
from: | Isak Roestroff
to: | ***

date: | Nov 30, 2023, 10:49 AM
subject: | Re: SBSA Revolving Credit Plan Account Statement - 2023-05-26
mailed-by: | gmail.com

Isak Roestroff <isak.roestrof***mail.com> | 10:03 AM (44 minutes ago) | |
to Jo-Anne, Leonie






Good day.I am sorry to bother you . I have a big big problem and I need your help please. In 2010 I borrowed R20 000 frome Standard bank. In the beginning I paid my account accordingly . Just before Corona came , I lost my job. I went under debt review. After a while I was working again and started to pay off most of my debts. I was left with my Standard bank loan. Every now and then different attorneys threaten me and push me in a corner. The price just goes higher and higher every month. I used to pay R300 as agreed. But now I'm paying r400 every month. I tried to talk to them but I failed. I have a part time job now but can not pay the amount they asked for and i'm still under debt review. Dear ISAK ROESTROFF ,

IN RE: STANDARD BANK LOAN ACCOUNT

LGR Attorneys are obligated to bring to your attention the status of your Standard Bank Loan account. Standard Bank handed over your account to LGR Attorneys with the aim of recovering the total outstanding balance.

We wish to extend an opportunity to assist you in settling the account balance promptly. This proactive step is crucial in order to prevent any adverse consequences or potential legal measures that might arise if the account continues to remain unpaid.

The total outstanding balance on your Loan account is R 53757.52 which is now due and payable as the account is more than 90 days in arrears.

Any and all payments should be paid directly into your Standard Bank Loan account.

To explore options for settling the total outstanding balance we urge you to get in touch with our office at your earliest convenience. Our contact details are provided below. We are dedicated to finding a suitable payment arrangement that aligns with your circumstances while safeguarding the integrity of the original contractual agreement. Should a payment be received that is below Standard Banks minimum criteria or if there is non-payment on the account, we are mandated to advance with legal proceedings against you.

It is important to mention that we are compliant with the guidelines of Sections 13 and 14 of the Protection of Personal Information Act. Standard Bank has shared your personal information with us which includes Name, Surname, Identity Number, Contact Details and Account Particulars, exclusively for the purpose of resolving the debt related to this account. You have the right to view and edit such information kept on record. This information will be retained in our records until such time as legal obligations require its deletion.
Can you please look into this matter and please please help me to cancel this account or stop interest or something please. I asked you nicely.
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ISAK R's update06 Feb 2024, 10:22
Reviewer Update
Good day I did phone Standard bank on the 05/03/2024. They again promised to phone me back. Revolving credit. Why do they tell these lies and do not call me back. FFFFFF.. Can someone get a grip and phone me back please.