SIL Ripp Off

So after almost 9 months of patiently waiting for this company to sort out its issues, they have sent me a message to say that my claim has been approved. Now trying to reach them is another story. Iwas told by Prudence Vrede that the matter would be escalated and she sent me the email but still no results. This comes after spending several hours on the phone with them. SIL, honour your claims as this building could collapse at any time now.