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Fulesh B

1 reviews | Active since May 2017

20 Sept 2022, 13:20

Shocking Service from Standard Bank Home Insurance - more than 3 months no response

Complaint was lodged on 27 July with claim number 22/170345 House was burgled Assessor came twice- thereafter - nothing no response no reply by emails no one take calls

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Replies (5)
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Fulesh B's update04 Oct 2022, 11:29
Reviewer Update
After posting complaint - Assessor came for 2 days - thereafter again gone silent

bad service -
terrible follow up

Complaint was lodged on 27 July with claim number 22/170345 - today is 4 OCT - still not sorted
more than 100 days


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Fulesh B's update11 Oct 2022, 11:59
Reviewer Update
Hello

Since 27 JULY - we have not manage to fix all the repairs

AUG
SEPT
and Now OCT

its been 3 months - after the complaint - somebody from assesor would do some work and then go queit

why is it like this ?
can some one please finish all the repairs -
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Fulesh B's update19 Oct 2022, 11:15
Reviewer Update
Hello
Karabo
Florah

Still all the repairs not completed


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Fulesh B's update07 Nov 2022, 17:03
Reviewer Update
Hello Karabo

Are we surprised with your progress

we met in person
we committed by emails

and yet there is no progress

house is been burgled again - due to no activity


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Fulesh B's update21 Nov 2022, 15:08
Reviewer Update
this is 15 th request

still, repairs have not been done

what a disservice to the economy

it is no closer to decency let alone perfection

they don't reply to emails after several requests
they don't take phone calls
they don't return your calls