1 reviews | Active since Mar 2013
Several emails to Nokuthula Maponyal; Refilwe Moloi and Selepe Constance, not single of one responded.
I would not recommend Standard Bank Insurance: Service is poor the consultants act like they are doing a favour:
I registered a claim and spoke to Nokuthula Maponya (claim number: HLB/2026/483307 ) I was told someone was appointed and they would come at 1pm to look at my gate motor. No one came and i was not called nothing, sent the email same day and Nokuthula did not respond. The following day I was told the claim was transferred to Refilwe Moloi. I then sent 3 emails on different days to Refilwe, Nokuthula and 'Selepe Constance. I am still shocked that the consultant was appointed after a week, no apology no email or phone call from them.
I will be looking for a different insurance and can provide the service.
