**** service received

I don't believe that Standard bank home assistant calls are recorded as they claim because their agents wouldn't be promising to contact the clients to phone them back after reporting a claim that a service provider failed to action...I reported a burst geyser on Saturday at 14h00 explained that the water is gashing out from the top roof tiles flooding in the yard even when I closed the main water supply and switched off geyser... # claim was registered # plumber phoned at 17h15 to tell me that he only received the claim at that time and his office is closed he can come tomorrow morning at 9h00am so the MUST KEEP FLOODING THE YARD FROM 14HOO TO THE FOLLOWING DAY # SUNDAY 10h00 the plumber hasn't arrived...I call him and GUESS WHAT " HE FORGOT ABOUT ME AND WILL NOT COME BECAUSE HE ALREADY AT ANOTHER CLIENT # WORSE SCENARIO...I phone standard bank at 10h30am to report this plumber asking them to appoint another plumber, your agent tells me NO HE WILL KEEP TRYING THIS PLUMBER THEN PHONE ME BACK ...GUESS WHAT " ITS NOW 14H00 NO CALL BACK FROM YOUR AGENT NOR PLUMBER # I phone again NOW FOR THE 3RD TIME ...GUESS WHAT ANOTHER AGENT PROMISING TO "APPOINT ANOTHER PLUMBER AND CALL ME BACK ...ITS NOW 20H05 your 3rd agent never phoned me nor appointed any plumber so SO MY GEYGER HAS BEEN GASHING WATER NOW FOR 24H00 "WHOSE GONNA PAY FOR MY WATER BILL??? #