Second complaint same problem

Item: Standard Bank Insurance
Rating: 1
Author: Francois L

I am still awaiting the settlement proposals despite having complained and messaged Welheminah at their complaints department. She does not answer my calls and my house is still flooded for several weeks. Senior management must certainly intervene?

Helpful (0)

Replies (1)

Standard Bank Insurance's replyOfficial

16 Mar 2018, 16:01

Thank you for posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you and investigate the basis of your complaint in order to reach resolution.

Kind regards
Complaint Resolution Centre
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Best regards,

Standard Bank Insurance's reply16 Mar 2018, 16:01

Official

Best regards,

Second complaint same problem

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