Second complaint regarding claim

<p>After reporting a claim on 03/04/2017, I was contacted and a plumber was send to fix the burst pipe. To fix the pipe, the paving had to removed. On 19/04/2017 Standard Bank Insurance phoned me and Itold them the paving was not fixed yet. On 09/05/2017 the paving was not fixed and I send an email to report it. On 15/05/2017 I phoned the contractor Standard Bank Insurance has appointed to find out when he will come. However, he was from PE and not based in Cape Town. He already reported it to Standard Bank Insure and said he will do so again. I also send an email to ask for another contarctor to be appointed. Until today i have not received a call to follow up; to say who has been appointed and the paving is still not fixed. </p>