SBSA takes the bad service cake from Telkom

1 hour 10 minutes call centre time to give up on information regarding a home cover policy. Complaints division does not answer the insurance cover.Tried another option, insisted on speaking to manager. Cannot and does not want to explain long wait times and 5 transfers. He says 48 hours to get back to me. Do yourself a favour, get hippo or dotsure, these Standard Bank are right up there with Telkom. Wait tone terrible and goes into as short piercing repeat."Your call is important to us. We will attend to as soon as possible, on a first call first serve basis" Repeat. No music nothing. PATHETIC BANK, Cant even keep their banking working reliably, AVOID at ALL costs. In fact,other than my home loan, I am cancelling everything.