SBIS funeral servicing closed without my knowledge.

Good day

I trust you are doing well.

I have exhausted my plea to SBIS Funeral Servicing, I have submitted my new bank details. As they know the account I have with Standard Bank was hacked and I never get a satisfying report about what happen. Then it was within me to make a safe and better decision leaving the bank update all my debit orders about the change of account.

The loan department didn't amend my details as they failed to deduct and I asked for account to direct payment I was given. This SBIS funeral servicing no one is taking my issue serious and I made many attempts to a point I requested to be cc on email as seek the truth.

Shockingly my policies were terminated and remember I did submit new bank details midmonth of May, to the emails I was copied it was stating now client want reinstatement and I never gave anyone to close my policies but bank account that I lost funds on.

I trust this can reach relevant authority as this now it serve none of my interest.

Kind regards

Mbongeni Cyprian Ketsekile