Sam is the rude manager from hell

Liberty Short Term stuff are very ***********, hopeless and arrogant. I logged in a claim almost two weeks and tried speaking to even the manager called Sam. The rudeness of this lady goes to the core to en extend that she dropped a call after telling her she is telling me nonsense.

I was told by Friday that my claim will be 24 hours , to this day I am still waiting and again being told of another 48 hours. The Zilla manager sam sees nothing wrong

I have told her a couple of time and also informed her that she and her colleague did not do their job as it was the duty to regularly update me with the progress of the report.

I am cancelling this short term policy it is absolutely ******* and also my life covers