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<p>On the 26th of March 2017 I was involved in an accident and my car was written off. I had a comprehensive cover with Standard Bank and also a Top Up cover. It took them weeks to validate my claim and today(2 months later) the Top up cover still hasn't covered my shortfall and deposit. So now I have paid 2 installments on a car that has been written off and not in my possession and both Insurance premiums are still going off in my account. That is a a total of Over R6000 I have lost and I can't even reverse it as my prestige banker says Standard Bank debit orders cannot be reversed. It has been a frustrating back and forth between the VAF department and VAF insurance as neither seem to be clear on the responsibilities of each other in resolving this matter for me.</p>