Rejection of Standard Bank Insurance Claim

Rejection of my Insurance Claim: Standard Bank Insurance Client (STH***) since June 1990 (33years). On the night of 12/11/2023 there was a heavy thunderstorm and lightening damaged my computer. I had to replace my system expecting a claim from SBIB. Several phone calls made to follow-up on my claim that was submitted on 14/11/2023. Most frustrating system never to get a proper answer. On 27/11/2023 @ 15h15 I was told quotations had to be obtained by Standard Bank Insurance and ""miraculously" 70 minutes later I was called and told my claim was denied due to no bad weather on the night in question. I strongly feel that Standard Bank Insurance is looking for a reason not to pay. I objected against their decision and attached a link to the weather report of that night in my objection email to them. My claim number 2023/350484. Thank you for the opportunity to place my review.