Rejected claims from Standard Bank insurance after paying over a year. 619538:- 619542:- 619543:- 619544.

I have household insurance through standard bank insurance. Contact details ***. My husband Vernon Walburgh and myself Rasheda Walburgh insured my daughter Zerina Walburgh and grandchildren cell phones and Hp laptop with Standard bank insurance for over a year. I've ran into a bad experience on 11th June 2019 when my daughter and myself went to Southgate mall and Mall of the South we always enure that we double lock with our remote when we leave our car I have no idea how this happened but my daughters laptop and my grandkids phones were ****** out of the car. It was 3 cell phones. We went to Mondeor Police station to report the case and to the network provider to report the case. I learned later that day that your cars get car jammed via remote control. I then phoned standard bank on 13th June 2019 to place my claims Thursday afternoon I received a call to clarify information and Friday afternoon I received a call from Livhuwani that my claims are rejected due to no forced entry. Why, while we pay for insurance they gladly accept your money but when it's time to pay out and these are things we work hard for then your insurance company wouldn't pay for your claims made. Whether you Lose or the items are ****** these movable goods were insured and it is rightfully the insurance duty to pay you for your lost goods. Standard bank is a very bad company to insure your household goods with. These items we lost we paid for and didn't buy it of the streets from *********. Claims numbers. 619538:- 619542:- 619543:- 619544.