Refference nr ***1

on the 9th January we had hail damaged. We have reported it and we are still waiting for final confirmation on the hail damaged. We have been with you for 15th years, and had claims before this is the first time that we have had such bad service regarding this claim and I feel we are paying every month our installments. We need some one from the insurance to call me so that we can at least know where we are standing. We have requesting if we can submit alternative quotes, and I still have to phone time after time to ask what is happening no one contacts me. Shirley contact me once to let me know and after that nothing again. It would be nice to know what the status are except for been quoted open. <br> <br> 9 April will be 3 months and I know that the insurance have received the repair quoted. I requested on Friday again that someone needs to contact me, PLEASE CONTACT ME ON ***