Premium looters

On the 12 August 2021, my gyser burst . I reported the matter to the standard bank insurance, they registered my incident and sent a plumbing contractor to check the damage. The plumber did not even check and test my gyser when they arrived at my house, they compiled a wrong report so that the insurance does not fix the problem or replace my gyser.This is not the first time standard bank is doing this,my neighbour also received the same treatment from standard bank insurance.The plumber did the same thing few months back, let alone switching his water supply off for few days without water in the house .This is not a good insurance, they are the biggest looters, looting our monthly premiums every month.The plumbers took advantage of my wife as she doesn't know technical stuff. I am going to leave no stones unturned with this insurance up until my gyser is replaced.#win