Possibly the worst insurer I have ever dealt with

We had a ******* at our premises in October, and in the process had to deal with two different insurance companies. Budget insured our household contents, and were a pleasure to deal with. We were re-imbursed after about a week or two.

Standard Bank on the other hand was a nightmare. They have no follow up service what so ever. after a week of waiting I called the call centre to be informed that some documents were missing, I submitted them. Another week I CALLED THEM, more documents, Another week I CALLED THEM AGAIN they want to send an assesor, the assesor assesses, Another week I CALLED THEM AGAIN.

I am presently on hold to there call centre 20 minutes and counting. HORRIFIC SERVICE, NO COMMUNICATION, NO HELP.

Go with any other insurer, but please do not go with Standard bank. They are the worst.