Poor service with claims

<p>I put in a claim end of January after my house was burgled. Standard Bank Ins. Ltd. notified me on 6 February that my claim was authorised and that a consultant will contact me. I am still waiting to be contacted to settle the claim.</p> <p> </p> <p>It is ironic that the debit order to them still goes off monthly, but as soon as they have the opportunity to prove what you are paying for, it does not seem to matter much. I am appalled with this service.</p>