Poor service, no follow up received

Poor service received. 1. Our water wasn’t heating. Called insurance 07 Dec 2025 and they sent service provider to check. Informed by him, Abel Mkhango of Jawa plumbers (unsure of name), that we need to buy new element and thermostat and call him to come replace. 2. Bought the parts new and he replaced on the 12th December. 3. 17th December we found the shower taps to be shocking us, called insurance again and they sent service provider again on the 18th who said he fixed the earth or neutral wires at the geyser (I’m unsure which) and that its now sorted out. 4. 31 December our geyser circuit breaker tripped and would not go back on, kept tripping. Reported to insurance again. 5. 31 December- A different Service provider Rub Shaw Networks came out. They told me that they cannot fix as the installation of the geyser components were not done correctly and that the original service providers must come back to correct. 6. Reported again to insurance and waited till Friday the 2nd when the original guys came out. They claimed that both the new components are faulty and that they will go back with me to Plumblink where I purchased it and ask for replacements. They did not have the tools to remove the element so promised to come back and go with me to get the replacements. 7. So our house has two geysers. They told me that we must remove one of them from the same circuit breaker as this is causing a problem. 8. I got an electrician in to find out that they ****, each geyser is on its own circuit breaker, so they were looking for something to blame. 9. We still have no hot water and they have not been back. I have called Abel numerous times and he is not coming back to me. 10. It seems they did not do the correct job the first time and are looking for something to blame. In the mean time we have been without hot water in the house since the 31st December.