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Anil R

1 reviews | Active since Oct 2021

09 Mar 2026, 16:17

poor service from standard bank sil policy

Standard bank home owners insurance refuse to help resolve my claim..I have a legitimate claim with standard bank my inverter just shut off on a Saturday TH February 2026 I telephoned standard bank emergency they sent someone who doesn't know anything about inverters but they disconnected my inverter and connected me back to eskom line direct..this was on the.7 Febraury 2026 HLC /2026/476350..However standard bank didnt inform me to re register the claim I waited 2 weeks no one contacted me...I telephoned them back they told me to restart a new claim.spoke to sifiso motiso.no HLC /2026/482455..THEY send a guy from Azania motors to assess a solar inverter and battery...the guy came and gave a report...I still waited but nothing happened..I foned on 7th March 2026 spokento buhle she said send some one to assess Monday 9th..I waited whole day nothing happened..Buhle gave me CAROLINE TAYLORS NO to call...she is the manager I foned her no answer no one helps you at STANDARD BANK HOME OWNERS INSURANCE THE SERVICE IS POOR TO NON EXISTENT...DISGRACEFUL AND DISGUSTING BEHAVIOR TO TREAT PENSIONERS LIKE THIS...I AM TIRED OF SIL...JUST GOING STR8 TO MY LAWERS NOW NOT EVEN OMBUDSMAN.....BREECH OF CONTRACT...I HAD ENOUGH..the service is poor 😢 😞 😕

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Replies (2)
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Anil R's update11 Mar 2026, 11:24
Reviewer Update
Dear Sir / Madam

It seems it becoming impossible to communicate with standard bank sil employees as they dont understand simple instructions. YOUR SERVICE is poor to non existent you are paying people for no reason and it's all clients money.11 March 2026 Wednesday at 09:55 am...your standard bank employees sent a plumbing company to assess a solar inverter and battery the company is Ashtech the guy attended is Bheki he said he does plumbing and insisted he wanted a to take a Pic of the inverter so he can send ot to standard bank so he can claim his money for just a pic. I AM TIRED OF THIS INCOMPETENCE AND SRANDARD BANK NEEDSBTO BE REPORT3D TO THE OMBUDSMAN NOW FOR THEIR LACKNOF SERVICE AND EXPLOITING CLIENTS FUNDS.MY INVERTER IS STILL NOT ASESSED AND THE COST OF THIS IS ABOUT R120 000 GIVE OR TAKE...THE SERVICE IS POOR ..IT IS DISGRACEFUL..HLC/2026/482455
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Anil R's update11 Mar 2026, 11:31
Reviewer Update
I received a fone call now from standard bank saying the inverter is not covered...on insurance yet I sent the coc certificate and invoice to them in 2023 and said it will be covered for extra R22 per month