BD
Ben D
1 reviews | Active since Nov 2020
15 Dec 2021, 11:38
Poor service from Standard Bank insurance
Poor service from Standard Bank insurance, they send unqualified contractors to do job, we reported it and they sent a inspector from Standard Bank. He has been here about month ago and everytime I call him he says he escalated it to supply chain and it is with them and nothing he can do, the fan that they put does not work, the supplier of the fan came and he said it is installed incorrectly, the call centre is does not know what they are doing, poor, poor service.
Helpful (0)
Replies (1)0
Replies (1)BD
Ben D's updateReviewer Update
30 Dec 2021, 01:54Good day, I did receive an acknowledgment from Standard Bank social media moderater regarding my complaint on the 16 December 2021, to date (30/12/2021) no email or phone call to advise what is the progress, for a big organisation like Standard Bank to treat there loyal and paying clients in this manner , it is a hugh embarrassment.
I will now have to resort to sorting out Standard Banks mess.
I will now have to resort to sorting out Standard Banks mess.
BD
Ben D's update30 Dec 2021, 01:54
Reviewer Update
Good day, I did receive an acknowledgment from Standard Bank social media moderater regarding my complaint on the 16 December 2021, to date (30/12/2021) no email or phone call to advise what is the progress, for a big organisation like Standard Bank to treat there loyal and paying clients in this manner , it is a hugh embarrassment.
I will now have to resort to sorting out Standard Banks mess.
I will now have to resort to sorting out Standard Banks mess.