Poor Service from standard Bank

Dikgana Mosema, Kisten Terral, Ntsako Nkwinika, and Railene Govender

As per my email dated 27th January 2024 responding to your email sent on 26th January 2024, one of your Consultant called to confirm the claim is approved The next call I received was from the service provider Standard Bank said that they can proceed with repairs Dikgana Mosema, you personally visited our home to assess the extent of the damage caused by the fire. You mentioned that the trelldor requires replacement.

Why hasn't trelldor been mentioned? All of you did not bother to respond to my email, like I said unpleasant/poor service from Standard Bank Insurance Kisten Terral We will therefore proceed to close the complaint on our side. (It will only be closed once we have receive the deserves as we are paying for it. It's our right. If we defaulted you were not going to cover the costs. You must also deliver the same you expect from us)