CF
Cedric F

1 reviews | Active since Aug 2021

10 Aug 2021, 12:41

Poor service delivery from Standardbank Insurance!

STANDARDBANK INSURANCE IS UTTER NONSENSE !!! They’ve sent three different contractors to do a leak detection and ALL three of them could find it and thus declaring my claim as invalid. I had to call my own plumbers who eventually found where the problem is and it’s actually a VALID claim to standardbank insurance that I’m covered for. These guys do everything and anything to avoid fixing problems unless they’re small. I’m changing insurances this is disgusting from Standardbank. I had high expectations. I’m so disappointed!!!

0
Replies (3)
Standard Bank Insurance
Standard Bank Insurance's reply10 Aug 2021, 14:07
Official
Dear Valued Client 

Thank you for posting and allowing us the opportunity to look into your complaint. Kindly email us your Hellopeter User name and Policy Number /Claim Number to enable us to assist.

Regards

Complaints Resolution Team 
CF
Cedric F's update10 Aug 2021, 15:57
Reviewer Update
What’s the correct email address?
Standard Bank Insurance
Standard Bank Insurance's reply10 Aug 2021, 16:26
Official
Dear Valued Client 

Thank you for posting and allowing us the opportunity to look into your complaint. Kindly email us your Hellopeter User name and Policy Number /Claim Number to enable us to assist.

Regards

Complaints Resolution Tea