Poor service

Standard Bank yet again, logged a claim for damages due to rain on the 7 November 2025. We are now sitting on the 26 November; damages have escalated as it has not stopped raining, and we cannot get hold of the assessor, Coketso Sekgala or her supervisor, Mbongeni. Their numbers don't work; call the call center to have it escalated, and still nothing happens. This is unacceptable!!!