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devindran G

1 reviews | Active since Mar 2018

07 Mar 2018, 21:10

Poor service and rude representative from Standard Bank Insurance

Very poor service from a representative dealing with my claim for a water leak. Very abbrasive manner in talking to me. I rather move to another service provider. Very long wait on phone to get through to the insurance rep... 48 min for the times i called. Disappointed!!!!

0
Replies (1)
Standard Bank Insurance
Standard Bank Insurance's reply29 Mar 2018, 09:38
Official

Thank you for allowing us the opportunity to look into your matter.

Your concerns was noted and escalated to our management team to address accordingly.

Thank you for being a loyal customer.

Kind regards
Complaint Resolution Centre
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