Poor Service

Almost two years ago I made the move from having my property insured with Standard bank, instead of the old faithful Insurance companies to my regret. Logged a claim on Monday. Tuesday, I had an assessor to come and review the damage. From there I am receiving nonstop calls from different assessors (not knowing there was already someone out). I reached out to the call centre Wednesday. There is no answer from anyone. Sent an e-mail to have a call back on Wednesday. It is now another 24 hours later and still no follow up or any call. This after acknowledging they received it and I will get a call. Best would be to deal with the Legacy insurance companies and not Standard Bank