Poor Service

<p>I made my claim on the 7-Feb-2017</p> <p>I was told to take the car to the assesor of which I did on the 9 Feb 17</p> <p>I was told it will take 1-4 working days to get a quote from their panel beater</p> <p>on the 5th day I made a follow up since they did bother to call me</p> <p>I was told that the lady by the name of Phumzile she is the one who is managing my claim, she will contact me later that day(14-feb-17)</p> <p>She never called, then on the 15th Feb a phoned again to check on the progress and I was told they are waiting for their manager to approve my claim, then I will receive an sms from the panel beater</p> <p>I received the sms late on the 16th Feb 2017 then a call from the Panel beater on the 17 Feb 2017 which is today</p> <p> </p> <p>now my frustration is, I have a CAR HIRE but no one is communicating with me to tell me how is this arrangement going to be done?</p> <p> </p> <p>But this Phumzile lady is not communicating at all.</p> <p> </p> <p> </p> <p> </p> <p> </p>