poor service

<p>Standard bank got a very poor service when it's come to communication I feel like it's the most selfish when it's servicing at first I've been trying to find mametsi from Wednesday for claim till today I can't reach her because she ll be out for tea at 9 am and when u call again at 11 she'll be on lunch at 12 she'll be out from her desk and how can such a big company have one consultant that deals with top up worse she'll not be available for 7 days I find it so inconvenient</p>