Poor Service

HLB***2/***1590

I registered a claim in April after the Durban floods in April. I got a claim number and a service provider was allocated. After a month of waiting I contacted Standard bank again. They took two weeks to respond and said they allocated a service provider who until today has never pitched. So it’s been more than 2 months of no service from them. I’m utterly disappointed. I really didn’t expect such poor service from them.