LG
Lelethu G
1 reviews | Active since Aug 2021
25 Aug 2021, 15:23
Poor poor service from Standard Bank insurance and Standard Bank as a whole!
Utterly dissapointed with Standard Bank and Standard Bank insurance for debiting my account with insurance that I never signed up for. No one ephoned or communicated with me with this regards. Now I must wait 14 working days to get my R722 back. I want my money in 24 hours max!! 24 hours I'm still waiting for a call From Thembi's manager! I will never finance anything with this bank ever again!
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Replies (2)
Standard Bank Insurance's replyOfficial
25 Aug 2021, 15:29Dear Valued Client
Thank you for posting and allowing us the opportunity to look into your complaint. Kindly email us your Hellopeter User name, ID number and Policy Number /Claim Number to enable us to assist.
Regards
Complaints Resolution Team
Standard Bank Insurance's reply25 Aug 2021, 15:29
Official
Dear Valued Client
Thank you for posting and allowing us the opportunity to look into your complaint. Kindly email us your Hellopeter User name, ID number and Policy Number /Claim Number to enable us to assist.
Regards
Complaints Resolution Team
LG
Lelethu G's updateReviewer Update
25 Aug 2021, 15:32ID ***. I'm not claiming anything. I have no insurance policy with you but you decided to debit my account for no good reason!
LG
Lelethu G's update25 Aug 2021, 15:32
Reviewer Update
ID ***. I'm not claiming anything. I have no insurance policy with you but you decided to debit my account for no good reason!