CS
Christo S
1 reviews | Active since Dec 2009
24 Aug 2020, 07:13
Poor customer service
On 15th of June I reported water pipes that burst in my roof. After a week I had to phone again to find out when someone will fix the pipes. Then it took another 2 weeks for standardbank to get someone to fix the pipes. After that I had to constantly ask when the ceiling will be repaired. The company made 3 appoinments with me and never arrived on all 3 times. Everytime I had to phone standardbank with promises that it will be sorted. Today is 24th August and I still sit with damaged ceilings. The last time they told me the job was signed off but no one has been at my house yet.
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Replies (1)CS
Christo S's updateReviewer Update
02 Sept 2020, 10:36Good day
Thank you. The issue has been sorted out. I was kept updated the whole time and contacted everyday by standardbank until repairs was completed. Thanks for the assistance.
Regards
Thank you. The issue has been sorted out. I was kept updated the whole time and contacted everyday by standardbank until repairs was completed. Thanks for the assistance.
Regards
CS
Christo S's update02 Sept 2020, 10:36
Reviewer Update
Good day
Thank you. The issue has been sorted out. I was kept updated the whole time and contacted everyday by standardbank until repairs was completed. Thanks for the assistance.
Regards
Thank you. The issue has been sorted out. I was kept updated the whole time and contacted everyday by standardbank until repairs was completed. Thanks for the assistance.
Regards