DP
Delon P
1 reviews | Active since Jan 2020
18 Aug 2025, 11:13
poor contractors / failure to complete job
My geyser burst 4 days ago and Standard Bank sent contractors to replace it, which they came and did but there is still no hot water. We have tried to call and email but still this has not been resolved. The plumbers, Zakhele are not answering their phone despite not having done the job properly and now, you, Standard Bank are also not calling back after promising to send an electrician.
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Delon P's updateReviewer Update
21 Aug 2025, 16:17I would just like to know HOW you choose your contractors? And how much slack second rate service YOU are willing to accept when it comes to what they deliver? Surely if the contractor FAILS to do the job and then FAILS to respond to the client - YOU should take that contractor OFF your books and NEVER send them to one of YOUR clients again? You use sub-standard service providers who do sub-standard work and as a result the paying customer is let down again and again. It's absolute nonsense. This is a problem we have repeatedly with Standard Bank and based on your abysmal reviews on this platform it is abundantly clear that we are not the only ones. It seems that the vast majority of your customer base is EXTREMELY unhappy with the service they get - but it's our own fault. We should all refuse to do business with you and put your bank and every single one of it's employees and contractors out of business permanently. I don't know WHY we put up with it.
DP
Delon P's update21 Aug 2025, 16:17
Reviewer Update
I would just like to know HOW you choose your contractors? And how much slack second rate service YOU are willing to accept when it comes to what they deliver? Surely if the contractor FAILS to do the job and then FAILS to respond to the client - YOU should take that contractor OFF your books and NEVER send them to one of YOUR clients again? You use sub-standard service providers who do sub-standard work and as a result the paying customer is let down again and again. It's absolute nonsense. This is a problem we have repeatedly with Standard Bank and based on your abysmal reviews on this platform it is abundantly clear that we are not the only ones. It seems that the vast majority of your customer base is EXTREMELY unhappy with the service they get - but it's our own fault. We should all refuse to do business with you and put your bank and every single one of it's employees and contractors out of business permanently. I don't know WHY we put up with it.