DN
Daisy N
1 reviews | Active since Sept 2025
11 Sept 2025, 14:18
Policy claim
I have decided to escalate the matter here I've been waiting for claim for 2 days no communication made on whether the claim has been processed I've trying to get serviced by calling them stayed on the line for hr1:45mins
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Replies (2)DN
Daisy N's updateReviewer Update
11 Sept 2025, 14:26Please treat this matter with urgency!
DN
Daisy N's update11 Sept 2025, 14:26
Reviewer Update
Please treat this matter with urgency!
DN
Daisy N's updateReviewer Update
11 Sept 2025, 16:06My family and I have considered to cancel existing Policies we have cause they lack communication it's 3 days past the funeral if I had not made communication with the claim consultant i wouldn't have gotten any confirmation that they are still "confirming" with all the funeral documentation.
I've been paying this policy for 2 decades I didn't expect this treatment and service from standard bank
I've been paying this policy for 2 decades I didn't expect this treatment and service from standard bank
DN
Daisy N's update11 Sept 2025, 16:06
Reviewer Update
My family and I have considered to cancel existing Policies we have cause they lack communication it's 3 days past the funeral if I had not made communication with the claim consultant i wouldn't have gotten any confirmation that they are still "confirming" with all the funeral documentation.
I've been paying this policy for 2 decades I didn't expect this treatment and service from standard bank
I've been paying this policy for 2 decades I didn't expect this treatment and service from standard bank