Plumbing

Item: Standard Bank Insurance
Rating: 1
Author: Lindiwe M

Home Assistance- Policy Number:HLB ********** 64-Request for blocked drains was logged on the 4January 2018 to date there is not feedback. I contact the Complaints Resolution Centre on ********** 167 I was on hold for 1h30min ended up hanging up. Bas service from Standard Bank , unhappy client. the matter is getting worse I will take pictures as proof that the is not joy

Helpful (0)

Replies (2)

Lindiwe M's updateReviewer Update

08 Jan 2018, 15:19

This response is automatic- sent by the system its been a week no feedback. Angry client

Lindiwe M's update08 Jan 2018, 15:19

Reviewer Update

This response is automatic- sent by the system its been a week no feedback. Angry client

Standard Bank Insurance's replyOfficial

27 Mar 2018, 11:40

Thank you for allowing us the opportunity to look into your matter.

Your concerns was noted and escalated to our management team to address accordingly.

Thank you for being a loyal customer.

Kind regards
Complaint Resolution Centre
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Standard Bank Insurance's reply27 Mar 2018, 11:40

Official

Thank you for allowing us the opportunity to look into your matter.

Your concerns was noted and escalated to our management team to address accordingly.

Thank you for being a loyal customer.

Kind regards
Complaint Resolution Centre
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