Pathetically Useless Service

Good day,

I lodged a claim on the 26th of March. An electronic assessor was appointed and came out to my premises.

Firstly he treated my wife like **** and spoke down to her as if she was a dog, secondly he told me that even though my cameras say that they are 5mega pixels on the actual camera, that they are not and that I must prove to him they are. What more proof must I supply other than the actual proof written on the cameras ??????

Now he is quoting on an inferior camera and I must just except it (This is what your Call Center Agent told me).

My Intercom was also damaged and he once again wants to quote on am inferior product because he is too lazy to go and source the suitable replacement.

I am now also stuck with finding someone to come and do the installations at Standardbank rates because your service provider is sub standard and Lazy.

I am going to lodge a formal complaint with the Ombudsman and on every public customer service board i find because this is TOTALLY unacceptable