Pathetic service smart geyser.

SBIB is pathetic especially when you have a home emergency. I have their Sensor Network product smart home for my geyser which failed today so i do not have hot water. They called me on 2 September 2022 at 526am to inform me they were aware of the problem and will despatch a plumber to assist. Till now in the evening no assistance has been provided. I called them several times and transferred from one agent to the next with no meaningful help.

This is a big inconvenience SBIB, and their partners Sensor Networks.