NW
Nikita W

1 reviews | Active since Oct 2019

03 Nov 2020, 15:06

Pathetic service from Standard Bank Home Owners Insurance.

If I could rate "0" I would rate Standard Bank Home Owners Insurance exactly that. They take forever to finalize a claim. Well I in fact it has not been finalized yet. I am still sending numerous emails to try and get someone to respond to me with action. Their Contact Centre: *** is an absolute waste of time as you wait forever and eventually give up. I have been trying for over two weeks for them to respond back to me to finalize the claim. I have been with Standard Bank Home Loan, Home Insurance and all my Banking for over thirty years and they give you a slap in the face like this. DISGUSTING. You can guess where my next year's policy will not be with.

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Replies (2)
NW
Nikita W's update03 Nov 2020, 15:44
Reviewer Update
I am sick and tired of these AUTOMATED responses. They promise you the world but actually nothing gets done. Lets see what actually gets done and I will post an update. I am awaiting eagerly!!!!!!!!!!!
NW
Nikita W's update11 Mar 2021, 11:19
Reviewer Update
As expected nothing was done