AS
Amith S
1 reviews | Active since Mar 2019
15 Jan 2023, 12:53
Pathetic service from standard bank ***** division
A few days back I wrote a review about the pathetic service I received from the standard bank ***** division. The very same afternoon I received a reply from standard bank saying a consultant will contact me to assist with my problem. That was just a waste of time and effort because to date I have still not received any phone call or resolution to my complaint.
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Amith S's updateReviewer Update
16 Jan 2023, 15:21It's a banking complaint. There was an unauthorized purchase made online with my credit card. I reported the matter immediately in November 2022 the ***** division was to investigate and keep me informed of findings. Nothing of that sort has happened and the matter isn't resolved.
I missed placed the reference number but phoned the call centre on the 6th January 2023 to no joy. Is it the banking practice to ignore customers hoping the problems disappear?
Amith Sewpal
*** 089
***
I missed placed the reference number but phoned the call centre on the 6th January 2023 to no joy. Is it the banking practice to ignore customers hoping the problems disappear?
Amith Sewpal
*** 089
***
AS
Amith S's update16 Jan 2023, 15:21
Reviewer Update
It's a banking complaint. There was an unauthorized purchase made online with my credit card. I reported the matter immediately in November 2022 the ***** division was to investigate and keep me informed of findings. Nothing of that sort has happened and the matter isn't resolved.
I missed placed the reference number but phoned the call centre on the 6th January 2023 to no joy. Is it the banking practice to ignore customers hoping the problems disappear?
Amith Sewpal
*** 089
***
I missed placed the reference number but phoned the call centre on the 6th January 2023 to no joy. Is it the banking practice to ignore customers hoping the problems disappear?
Amith Sewpal
*** 089
***
