PATHETIC SERVICE

The most pathetic service, initially we called in on the 18-07-2022 at 09:14 spoke to zukiswa. Claim number received was 22/168***. I was told the plumber was to visit and as well as the building contractor. Called my olletta to confirm the plumber will come in. The plumber arrived after informing them I have purchased the items and would rather receive monies minus the excess to recover the cost of the damaged toilet cysteine, broken/lose tiles, damage to our kitchen wall, flickering light bulb, built in cupboards as well as paint, called in on the 26/07 spoke to tumi to follow up on claim explained myself and still no feedback, called again on the 26/07 spoke to Marci no feedback. Called in on the 28/07 at 10:15 spoke to thabiso still no feedback. I called in on the 03/08 spoke to Siza she confirmed that she has sent everything to the team leader to provide a status of the claim and today 04/08 at 13:28 spoke to thumi she advised that nothing has been sent