Pathetic service

This is becoming so frustrating , it has been over a week with no hot water , your call centre have no idea what they are doing, I have spoken to Refilwe , Chantel and today Tshepiso who promised the manager will call me back since your complaints resolution centre is clearly not going to do anything. What kind of a fly by night company are you running where your assessors have no idea what they are doing ,I am insured with Std Bank not the plumbers, assessors or manufacturers ,I have 2 geysers and one is still under warranty which could have been replaced on Friday however your guys decided not to replace it and now I am hearing the claim is closed. This is not TCF compliant and if this is not sorted out soon I will ensure that every social media page understands how Std Bank treats their customers although judging from your reviews most of them do already and we will be moving our bond including insurance to my bank FNB which is a bank that knows how to treat the customers and how to adhere to legislation!

Standard bank did you just copy and paste , as this is the exact same response as per above , i have been calling your call center all day with no joy , my last resort is to fix the geyser myself and submit the invoice to you for re-imbur*****t!