RE
Riaan E

1 reviews | Active since Oct 2016

18 Oct 2016, 12:24

Pathetic Service

<p>I am not happy about the service from Standard bank insurance.</p> <p>Phoned to report a claim 29 Sept 2016, was advised what to do and forward to a mail adres where I will be contacted with further arangements. Still waiting....<br />In the meantime I had to follow up with NO FEEDBACK from anyone after being promiced to be called back on 11 October by Ponolo Maselo with feedback.</p> <p>I have phoned numerous times yesterday and today and ask to speak to a manager which I believe is NON EXISTING because no-one is calling me back....pathetic!!!</p> <p>I may be in the wrong but one need to complain about service to improve, but in Standard Bank Insurance case you can not complain BECAUSE THERE IS NO SERVICE!!!!</p> <p>I logged onto Hellopeter.com to log a complain there and got a mail adress for standard bank to complain, but will not be holding my breath for a call or feedback....</p> <p>Riaan</p>

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