Pathetic Service

<p>Ref: 16/060585 Standard bank needs to improve their customer service. I have called standard bank insurance over a 100 times with regards to my claim & all I hear is someone will contact you shortly, it’s been 3 weeks now & I am still waiting for that someone. today I called & spoke to a so called manager, her name is Pontsho Moeketsi thinking I would get somewhere, she assured me that she would contact me before the end of the day with feedback, with no feedback I called the call centre & was told that she has left for the day.</p> <p>I am really disappointed with the service I have received.</p> <p>If the pathetic service is at management level as well who do we complain to?</p> <p> </p> <p> </p>