Pathetic insurance department (standardbank)

After nearly 7 weekswithout an house alarm that needed to be replace this idiots still havent approved my claim ****king pathetic can the head of department conntact me *** most pathetic bunsh of people . Ease advise me who to sue in case of burgalary due your incompetence people working their. Prople already here to evaluate

Reported 9th December 2020 nearly 2 months to settle ****ing claim