Pathetic insurance.

Standard bank insurance is absolutely pathetic.

In the beginning of March I submitted a claim for my phone and IPad as it was ****** in my pouch.

Since then standard bank wanted all sorts of documents which I submitted.

At this stage nothing was paied out. My premiums were paid.

Now the consultant/manager of the claims department want proof that my simcard was active and used in my phone.

I did a sim swop a day or two after the phone was ****** and blocked. What does the sim card got to do with the ****** phone anyways? The phone was insured not the sim card.

Every day the story changes and they keep on giving excuses.

I'm fed up! I want answers!

I definitely won't recommend standard bank insurance to anyone.