Passing the buck

<p>Good day</p> <p>Firstly before you sent an attachment please do a “SPELL CHECK” and get your facts right.</p> <p>Otherwise schedule your staff for a business writing course, see attached.</p> <p>I am still awaiting feedback all you do is read and no feedback, see mail below</p> <p> </p> <p>Please confirm why my premium increase as from the 1st of August 2016.</p> <p> </p> <p>According to my knowledge my premium should decrease as my car’s value decreased.</p> <p> </p> <p>Please don’t tell me it’s because of the accident which was not my fault at all.</p> <p> </p> <p>Awaiting your feedback</p> <p> </p> <p> </p>