One week later and still no help or solution

<p>Since my first complaint on the 13th of May, this is my 4th post about this matter, following up on my previous grievances. Besides for the call and email where everything that went wrong was said to be my fault and Standard Bank wrongfully excused itself from all blame, there is still no help, sollution or any further attempt from Standard Bank Insurence to help or solve this matter. Although I gave them all the info, there has been no feedback from anyone. Standard Bank, do you care about your clients, or am I just another in a long line of clients from you you don't mind taking their monthly premiums but when they ask for help you don't even bother to answer?</p>