LB
Lezle B

1 reviews | Active since Oct 2013

10 Aug 2021, 20:26

Oh please! - "Prestige" banking...

Standard Bank Insurance advertising proudly boasts of 24hour claim resolution. It has been more than a month of begging and pleading for some form of communication (response). So much for being a "Prestige Client". In 20 years i have submitted ONE claim. Time to change it up...find myself a bank that's not all about **** status labels and false promises.

0
Replies (1)
Standard Bank Insurance
Standard Bank Insurance's reply11 Aug 2021, 09:59
Official
 Thank you for posting and allowing us an opportunity to investigate your complaint.
 This matter will be assigned to a resolution specialist who will contact you and investigate the basis of your complaint in order to reach resolution. 
 
 Kind regards
 Complaint Resolution Centre