Not recommended

My review is abt the bad communication system within the general standard bank group .In this week I spend +- 4 hrs on the line to sort out a simple issue. Email communication seems to Fall on death ears or worst scenario one gets a disclaimer email from.gmail regarding email not send etc .I must irriterate its not the service consultants etc but a lack of communication between internal.depts etc The same happens when one is placed on call in.the bank . Frustration builds up becos have to spend minimum 30min _60+ trying to resolve a complaint or queries. Just to find out that afte3 such long explaining and being pushed from one consultant to.the other,lines being cut off Very bad service .but in 2019 _2020 around 100 std bank closed and staff entrenched.( now u can imagine wht a gap tht leaves.