1 reviews | Active since Mar 2009
Non Payment after several follow ups
<p>I'm an independent contractor. 3 weeks ago I was approached to fix a burst pipe in a clients bathroom. I contacted Standard Bank, gave them my approximate price and they APPROVED the work request and confirmed that I commence. Work was done and the invoice submitted on 21 July 2016. To date, I have received no word from Standard Bank after many requests from myself and their client and absolutely no indication of when they would pay me. As a self employed individual, it is extremely difficult to survive on most days, one would not expect a 'reputable' organisation like Standard Bank to keep me hanging. No feedback, no indication of when payment will be made, just radio silence emails go unanswered, calls are vague. I was told the payment was being 'processed' 3 weeks ago. In the age of technology, it should not take 3 weeks to process a payment? There is a 2nd leg to this job which is yet to be done, I shudder to think how long it will take them to pay me for that leg. Poor Show Standard Bank insurance</p>
When will this resolution specialist be in contact? When the ***s come home? Your complaints resolution process needs work, 2 days, no word.
When will this resolution specialist be in contact? When the ***s come home? Your complaints resolution process needs work, 2 days, no word.
