MN
MilF N
1 reviews | Active since Dec 2017
16 Apr 2024, 11:06
Non-existing customer service
I have been calling customer services to assist in amending information on my funeral cover and vehicle insurance. They are sending me from pillar to post without any assistance. Names we incorrecrly captured by the branch on the funeral cover. On the vehicle insurance i want to update the risk address. I am trying to be responsible so that my claims do not get rejected in future but this seems to be an impossible mission to achieve.
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MilF N's updateReviewer Update
18 Apr 2024, 09:42Standard bank vehicle insurance called me to change the risk address. My premium has been increased by R200 after moving from an area with high crime rate to an area with lower crime rate. The reasons provided is that the new address is located in a suburb. According to Standard bank suburbs are categorized at high crome risk areas. This is incorrect as the previous address is also a subsurb and 5-10 minutes away from new address. I am being purnished for complaining.
MN
MilF N's update18 Apr 2024, 09:42
Reviewer Update
Standard bank vehicle insurance called me to change the risk address. My premium has been increased by R200 after moving from an area with high crime rate to an area with lower crime rate. The reasons provided is that the new address is located in a suburb. According to Standard bank suburbs are categorized at high crome risk areas. This is incorrect as the previous address is also a subsurb and 5-10 minutes away from new address. I am being purnished for complaining.